Schulthess Maschinen AG attaches great importance to data protection. In this section “Legal details, data protection”, the user is informed about data collection and processing when using the digital services managed by Schulthess Maschinen AG (Schulthess.ch website, smart Schulthess web applications, Schulthess shop, washMaster app).

Privacy statement

Area of applicability

The data protection regulations apply to all digital services of Schulthess Maschinen AG.

Website
The official website of Schulthess Maschinen AG serves the purpose of providing customer information. Schulthess Maschinen AG is the owner and operator of this website. All brands, names, titles, logos, images, designs, texts and other materials appearing in it are the property of Schulthess Maschinen AG or any licensors. No rights of any kind are acquired by visiting, downloading or copying pages. Reproduction, irrespective of whether in full or in part (electronically or by other means), modification, linking or use of the website for public or commercial purposes is permissible only with the prior written approval of Schulthess Maschinen AG.

Exclusion of liability

Schulthess Maschinen AG excludes all liability (including negligence) which may arise from accessing or being unable to access the website or individual elements and from the use thereof. Access and use of the website are not guaranteed.

Privacy Policy

This Privacy Policy explains how we protect and process your personal data. We attach great importance to protecting your personal data and keeping it safe, and adhere strictly to the GDPR.

Data Protection Officer

Schulthess Maschinen AG
Data Protection Officer: CFO
Alte Steinhauserstrasse 1
6330 Cham

What is personal data?

Any information which refers to an identified/identifiable natural person.

Protection of data

We protect data against unauthorised or unlawful use by all means at our disposal, and treat it with strictest confidentiality at all times. In the event that data is lost or misused, all persons concerned will be informed in detail within the legally stipulated time frame, and will also be informed of the countermeasures taken.

Processing personal data

If you share personal data with us, we will use and process it only for predefined and legitimate purposes. We will not share your personal data with any third party unless we are legally required to do so or you have given your prior express consent.

Consent

By confirming this Privacy Policy, you consent to our processing your personal data for one or more specific purposes.

Right of access to existing personal data

You may contact our Data Protection Officer at any time to view your personal data. You retain the right to demand confirmation of whether and how your personal data is being processed and used.

Click here for the web form.

Right to rectification

You are entitled to request the immediate rectification or completion of incorrect or incomplete personal data.

Erasure of data

You retain the right at all times to demand that your personal data be erased if it is no longer needed for its original purpose.

Further, you may withdraw your consent for your data to be processed, or restrict the usage of your data.

Duration of data retention

Personal data will only be kept for as long as necessary or as required by law. If the purpose or the obligation to retain the data ends, it will be deleted.

Registration on our website

Personal data is collected when registering on our website in order to make use of personalised services. This includes your name, address, telephone number and email address as contact details.

Registration enables you to access restricted services and content which are only available to registered users.

Newsletter

Your personal data will be used exclusively for the purpose stated at registration, or to provide information about this service or relevant circumstances. Your personal details will not be shared with any third parties.

If you would like to receive our newsletter, you will need to give us a valid email address. We will also store the IP address used during the newsletter registration process and the date on which the newsletter was ordered. This information is stored as evidence in case someone fraudulently uses your email address to register for the newsletter.

At any time, you may withdraw your consent for us to store your personal data and email address and use this information to send you our newsletter. A link is provided on our website and in each newsletter for this purpose. Alternatively, you may withdraw your consent by contacting our Data Protection Officer directly.

Contact form

If you contact us via our online contact form or via email, we will store the personal data you share in order to answer your enquiry or ask follow-up questions where necessary.

Inclusion of third-party services and content

Some of our services include content, services or deliverables from other providers. These include maps from Google Maps, YouTube videos and graphics and images from other websites. In order for these to be displayed on your browser, your IP address has to be transmitted. This means that your IP address is shared with the relevant service provider.

Although we make every effort to use third-party service providers who require your IP address only in order to deliver content, we have no control over whether or not your IP address is stored by the relevant party. In such cases, it is done so for statistical purposes only. If we know your IP address will be stored by a third party, we will inform you accordingly.

Cookies

This website uses cookies (text files) which make it easier to use the site and ensure it is displayed correctly. These cookies contain information on your browser, IP address, operating system and internet connection. You may call up the website without cookies. However, we regret to inform you that this may severely restrict the functionality and user-friendliness of the website. You can deactivate cookies at any time in your browser. Cookies will only be stored for a maximum of 90 days.

Google Analytics

These digital services – such as website, smart Schulthess services (washMaster, serviceMaster, etc.), shop and dealer portal – use Google Analytics, of Google Inc. (“Google”). Google Analytics uses cookies (text files) that are stored on the computer and enable an analysis of the use of the website. The data generated by the cookie concerning your use of the website is generally transmitted to a Google server in the USA, where it is stored. If you are located in a member state of the European Union, or another state which is party to the Agreement on the European Economic Area, your IP address will first be abridged by Google for the purpose of IP anonymisation. Only in exceptional cases is your full IP address transmitted to the Google server in the USA, where it is then abridged.

Google uses this information by order of the operator of this website to analyse your use of the website, to compile reports on website activity and to provide the operator of this website with further services connected with the use of this website and the internet. The IP address identified on your browser by Google Analytics is not connected to other Google data. You can prevent cookies from being stored by changing the settings in your browser software accordingly. Cookies will only be stored for a maximum of 90 days.

Google AdWords

This website uses Google AdWords, an online advertising program. If you accessed our website via a Google advertisement, Google AdWords will store a cookie on your computer for 30 days. This cookie is used to evaluate the total number of users for the Google advertisement. No personal data is collected or used.

Facebook Social Plug-in

Our website uses plug-ins from the social media network Facebook. These plug-ins can be identified by the Like button or by the Facebook logo. If you call up our website via a Facebook plug-in, a direct connection is made to Facebook, informing Facebook that the relevant page of our website has been opened. This also applies to users who are not registered on Facebook. For information on privacy regulations, the purpose and scope of the data recorded, how this data is processed and how you can adjust your settings to protect your privacy, please see Facebook.
http://www.facebook.com/privacy/explanation.php.

Use of Facebook Remarketing

This website uses the Custom Audiences remarketing function, of Facebook Inc. (“Facebook”). The purpose of this function is to present visitors to this website with interest-related advertising when they return to Facebook. For this purpose, Facebook has implemented a remarketing tag on our website. This tag generates a direct connection to Facebook servers when you visit our website. It tells Facebook that you have visited this website. Facebook assigns this information to your personal Facebook user account. For more information on the way Facebook collects and uses this data, and for information on your rights and how you can protect your privacy, please see https://www.facebook.com/about/privacy/. Alternatively, you can deactivate the Custom Audiences remarketing function. https://www.facebook.com/settings/?tab=ads#.

Fusedeck

This Website uses “fusedeck”, a tracking solution provided by Capture Media AG (hereinafter referred to as “Capture Media”). Capture Media is a Swiss company having its registered office in Zurich which, on behalf of its customers, measures website usage in the context of engagements and events. Tracking is anonymous so that it is impossible to attribute any information gained to any identified or identifiable persons.

For more information on data protection and the rights which data subjects have in connection with “fusedeck”, including their right to “opt out” (right to object), please refer to the Privacy Policy and the Information on the Right to Object.

https://privacy.fusedeck.net/en/owr59yzoRX

Special provisions for further digital services (smart Schulthess platform and washMaster mobile app)

Requirements for use

For Schulthess Maschinen AG to be able to process payments from the user and provide value-added services, the user must enter the following master data when registering in the washMaster app or in the smart Schulthess environment: name, country and email address.

Paying with the washMaster app

If the user wants to initiate a payment via the washMaster app, a connection is established in the washMaster system between the user’s washMaster app and the relevant Schulthess business customer. Personal data is passed on to the Schulthess Maschinen AG business customer when a payment is made. Personal data includes:

• information on the wash, such as time and price
• wash price
• wash time
• the user’s name, registered address and email address
• the user’s IBAN, if specified

Schulthess Maschinen AG does not pass on any personal data to the business customer involved and/or to third parties without the express consent of the user, unless the transfer is regulated in accordance with the section “Paying with the washMaster app”.

Collection and use of data for the improvement of the washMaster app

Schulthess Maschinen AG collects and uses data to support and improve the Smart Schulthess and washMaster system. On the one hand, this is data to which the washMaster app may have access depending on the user’s settings on the smartphone (geolocation, etc.) and, on the other hand, technical data and information generated when using the washMaster app or the smart Schulthess web app.

Schulthess Maschinen AG never passes on this personal data to business customers and/or third parties without the express consent of the user in the washMaster app, but uses it exclusively for the provision and improvement of its own service.

Google Firebase

Schulthess Maschinen AG uses the Google Firebase Software Development Kit (“SDK”) from Google Inc. (“Google”) to analyse user behaviour in the app with the aim of continuously optimising the washMaster app and tailoring it to the needs of users.

The information collected by the SDK on the use of the washMaster app, in particular

1. analytics ID (random value by which Schulthess Maschinen AG can identify the user)
2. client ID (random value that identifies the device used and enables Google to combine sent events into a device session but does not enable any conclusions to be drawn about the user’s device)
3. the device’s parameters (brand, type, screen, memory)
4. information on the platform (e.g. iOS and Android version)
5. version of the installed washMaster app
6. if applicable, the type and version of the internet browser used
7. the IP address of the accessing computer (abridged so that an assignment to the specific user is no longer possible) is transmitted to Google servers in the USA and stored there. This data is analysed by Google to create reports on the use of the washMaster app and to provide other services associated with the use of the washMaster app.

   The user is aware that Google may transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate the user’s IP address with any other data held by Google. The IP addresses are anonymised (shortened by three digits) so that an assignment to the user is not possible.

Microsoft App Center

Schulthess Maschinen AG uses the App Center Software Development Kit (SDK) from Microsoft Corporation (“Microsoft”) in the washMaster App to transmit crash reports with the aim of continuously improving the washMaster app. The information collected by the SDK on the crash of the washMaster app is transmitted to Microsoft servers in the USA and stored there.

This data is analysed by Microsoft to generate crash reports and to provide other services related to the analysis of washMaster app error messages.

The user is aware that Microsoft may transfer this information to third parties where required to do so by law, or where such third parties process the information on Microsoft’s behalf.

For detailed information on the type of data and how it is used, please see the Microsoft privacy policy at the following link: https://privacy.microsoft.com/en-us/privacystatement

Involvement of third parties

The user expressly agrees that Schulthess Maschinen AG may involve third parties (e.g. payment service providers) in the provision of its services and that customer data may be passed on in this context where necessary. Schulthess Maschinen AG is obliged to carefully select, instruct and monitor service providers.

The third party may only use the data in accordance with this Privacy Policy on behalf of Schulthess Maschinen AG. Use of the data for the third party’s own purposes is prohibited.

Retention and erasure

The user’s personal data stored by Schulthess Maschinen AG will be deleted or anonymised if it is no longer required to perform the services.

If the washMaster app is not used for two years, Schulthess Maschinen AG assumes that the user has deleted the washMaster app on his/her smartphone, in which case the user’s personal data stored by Schulthess Maschinen AG will also be deleted or anonymised.

Alterations to this Privacy Policy

We reserve the right to make changes at any time to this Privacy Policy in order to ensure that it conforms with the latest legal stipulations. If any essential changes are made to the ways in which we collect, use and/or forward your personal data, we will indicate such changes clearly on our website.

Contact

Schulthess Maschinen AG
Alte Steinhauserstrasse 1
6330 Cham
Phone 0844 880 880

info(at)schulthess.ch

Last updated April 2022